BLTN Consulting LLC ("BLTN Consulting," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at bltnconsulting.com (the "Site") or engage with our professional services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Submit a contact form or request a consultation
- Send us an email or call our office
- Engage us for professional services
- Subscribe to any communications we may offer
This information may include your name, email address, phone number, company name, and any details you choose to share about your business or financial situation.
Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and referring URLs
- Device identifiers
Information from Third Parties
If you access our client portal through a third-party provider, we may receive information about you from that provider consistent with their privacy policy and your authorization.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services — including bookkeeping, fractional CFO services, and business advisory engagements
- To respond to inquiries — including consultation requests, questions, and communications
- To improve our website — understanding how visitors use the Site helps us improve content and user experience
- To comply with legal obligations — including professional licensing requirements, tax regulations, and applicable law
- To communicate about our services — where you have indicated interest in receiving information from us
- To protect our rights and the rights of others — including detecting and preventing fraud, unauthorized access, and other harmful activity
We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
Service Providers
We may share information with carefully selected third-party vendors who assist us in operating our business — such as cloud storage providers, accounting software platforms, email service providers, and website hosting services. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Professional Obligations
As a financial services firm, we may be required to share certain information with regulatory bodies, tax authorities, or in response to valid legal process (such as a subpoena or court order). We will notify you of such disclosures to the extent permitted by law.
Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via the contact information we have on file prior to your information being transferred and becoming subject to a different privacy policy.
With Your Consent
We may share your information for other purposes with your explicit prior consent.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and professional obligations, resolve disputes, and enforce our agreements. For active clients, we retain financial records and engagement files for a minimum of seven (7) years following the end of the engagement, consistent with applicable accounting and tax record-keeping requirements. For prospective clients and website inquiries, we retain contact information for a reasonable period to follow up and then delete it unless you become a client or request otherwise.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our Site.
We may use the following types of cookies:
- Essential cookies — necessary for the Site to function properly
- Analytics cookies — help us understand how visitors use the Site (e.g., Google Analytics)
- Preference cookies — remember your settings and preferences
Most browsers allow you to control cookies through their settings. Disabling cookies may affect your ability to use certain features of the Site. We do not currently respond to "Do Not Track" signals, but you may opt out of analytics tracking by using browser settings or opt-out tools provided by analytics providers.
6. Third-Party Links and Services
Our Site may contain links to third-party websites, including our client portal, payment processors, or external resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of any third-party websites.
7. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and secure cloud storage.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at info@bltnconsulting.com.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate or incomplete information
- Deletion — request deletion of your personal information, subject to our legal retention obligations
- Portability — request your information in a structured, commonly used format
- Objection — object to certain uses of your information
To exercise any of these rights, please contact us at info@bltnconsulting.com. We will respond within 30 days. We may need to verify your identity before processing your request.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
To submit a California privacy rights request, please contact us at info@bltnconsulting.com or call us at (818) 860-1073.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site following the posting of changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- BLTN Consulting LLC
- Burbank, California
- Email: info@bltnconsulting.com
- Phone: (818) 860-1073